Customer Testimonials

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Google Feb 15, 2025

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Google Feb 12, 2025

Smooth and easy got what I needed done and went about my day. Great customer service, thanks for the help Esgar.

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Google Feb 6, 2025

Great service team. Very helpful.

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Google Feb 2, 2025

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Google Feb 1, 2025

Adam made sure all of my questions were answered and was also able to get my recall taken care of. Thank You!

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Google Feb 1, 2025

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Google Jan 29, 2025

Friendly, helpful & courteous…

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Google Jan 27, 2025

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Google Jan 25, 2025

Very informative, polite, fast service, and got me in quick thank you! All the service guys were amazing👏👍

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Google Jan 25, 2025

Kevin made everything stress free. I drove from western Washington to buy my vehicle and he even sent me a personalized video before I went to see it. He didn’t make me feel pressured and the rest of the team (other Kevin and Sam) were amazing too. They helped get me the best deal and stayed open late to get the deal done. I definitely had a great experience!

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Google Jan 21, 2025

Great customer service!

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DealerRater Jan 20, 2025

Great work done. I will bring my vehicle to Bud Clary again for its next service.

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Google Jan 19, 2025

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Google Jan 16, 2025

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Google Jan 10, 2025

It is always a good service. I like it. Thanks for good job. Happy New year .

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Google Jan 3, 2025

Jessica was awesome, up front, no hard sell, communicative, friendly and good call back and response. One star lost to the finance office. She raised the price and tried to add a multi hundred dollar car care package. Just slipped it into the deal paperwork. When told I was pre approved she tried to go with another loan. Was really cold and upset when I directed her to remove the extras and fix the loan. Just goes to show you have to go over that contract with a fine tooth comb. But as for Jessica, she was awesome. Highly recommend ...

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DealerRater Jan 3, 2025

I just received service from this dealership and it was very thorough. Esgar was professional and informative regarding my vehicle’s needs. Also very polite and pleasant too. Thanks again.

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Google Dec 27, 2024

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Google Dec 13, 2024

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Google Dec 8, 2024

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Google Dec 1, 2024

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Google Nov 25, 2024

Krystle was very helpful. Even for them be shorthanded they got me in and out with a positive attitude. Thank you for the great service.

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Google Nov 24, 2024

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Google Nov 21, 2024

Have always loved going to Bud Clary. Great to deal with and wonderful service department. Esgar in the service department is great, keeps u in informed of what is happening on your vehicle. Highly recommend Bud Clary for buying or for service.

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Google Nov 19, 2024

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Google Nov 19, 2024

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Google Nov 18, 2024

My truck broke down while on a hunting trip. I had it towed in on Saturday and by that Tuesday had a price and schedule for completion of work. Esgar was great to work with, but the phone system at the dealership is less than desirable for getting a hold of somebody. In the end, my truck was fixed and the staff were all very helpful.

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Google Nov 13, 2024

Chandler was quick to get back to me about a car I was interested in. Within less than a day he had the paperwork bring drawn up by Sam. When I went in to test drive the car I feel in love with it. Paperwork was ready and took less than 10 mins to go over and sign it. Thanks again Chandler ans Sam. I love my 2020 Nissan Altima

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Google Nov 12, 2024

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Google Nov 10, 2024

Needed work was done, unneeded work was crossed off the list. Read book while waiting. Took advantage of 3% discount for paying by check instead of credit card.

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Google Nov 10, 2024

Excellent and friendly customer service from Kyle

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Google Nov 7, 2024

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Google Nov 6, 2024

Overall they do take care of you.

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Google Nov 5, 2024

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Google Nov 5, 2024

Super helpful

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Google Nov 1, 2024

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Google Oct 31, 2024

Great service

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Google Oct 26, 2024

Kyle was my service advisor and did a great job getting me In and having my issues looked at. They had to order a part and I'm looking forward to an excellent service appointment to get it taken care of. Keep up the good CS!

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Google Oct 25, 2024

Great service and kind and respectful people

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Google Oct 17, 2024

Fast service and great communication! Thanks Krystle!

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Google Oct 4, 2024

(Translated by Google) I promise respectful service. (Original) Promt respectful service.

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Google Sep 25, 2024

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Google Sep 24, 2024

Chris and Kevin were great we got in there and got right out, would go back to both of them

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DealerRater Sep 24, 2024

Estoy contenta con el servicio que se privello a mi auto todo estubo a tiempo muchas gracias

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Google Sep 24, 2024

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Google Sep 19, 2024

Great experience with Krystle at Bud Clary Toyota. Quick, easy, in and out for oil change and tire rotation. Krystle was communicative and prompt.

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Google Sep 14, 2024

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Google Sep 13, 2024

The employed are very kind

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Google Sep 10, 2024

Excellent services

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Google Sep 10, 2024

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Google Aug 31, 2024

I've never had a better experience at a dealership. Super fast. Super communicative and efficient. Would definitely recommend them to anyone looking to purchase a vehicle.

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Google Aug 30, 2024

Our family have been going to Bud Clary Chevrolet for all of our vehicle needs. We only had wonderful and professional experiences every time. We even purchased a vehicle for our kiddo that’s moving off to college this Fall (2024). When one of our other vehicles broke down we were met with kindness and understanding through the process of getting back on the road. We ultimately traded in our car for a newer version. Jeremy worked tirelessly to make the process quick and seamless. We give our thanks to Jeremy in the front office for working with our vehicle needs ...

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Google Aug 28, 2024

Made process easy and have been quick to respond to my questions regarding purchase of a new truck.

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Google Aug 26, 2024

Jose was fantastic. The shop was clean and well maintained.

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Google Aug 25, 2024

Had a very pleasant experience @ Bud clary...... my advisor explained everything that was going to be worked on and had me up to date as my truck was getting worked fixed.I had my steering rack replaced now me and my truck are happy thanks Jose Garcia ....... 💯

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Google Aug 23, 2024

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Google Aug 18, 2024

service staff were helpful and efficient. Work was done competently within a reasonable time frame.

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Google Aug 17, 2024

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Google Aug 14, 2024

Great service and assistance from Esgar really helpful.

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Google Aug 10, 2024

(Translated by Google) Esgar helped me with servicing my truck, and the process was very easy and quick. Thanks esgar! (Original) Me alludo esgar con hacerle el servicio a mi troka, y fue muy facil y rapido el proseso. Gracias esgar!

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Google Aug 9, 2024

Great Communications

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Google Aug 6, 2024

I was very satisfied with the entire process, took a little longer than I expected, but was very happy with everything and the people.

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Google Aug 5, 2024

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Google Jul 31, 2024

Outstanding service. Fast and friendly. I was even given free shuttle service. Thanks guys!

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Google Jul 30, 2024

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Google Jul 24, 2024

Chandler and Miguel helped with the purchase of my new vehicle and were great. Did the main part of my application online and was in and out of the dealership pretty quick with all the communication before hand.

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Google Jul 22, 2024

Very good service! I went in for an oil change and Tire Rotation for the very first time at Bud Clary Chevrolet, I was very impressed on how detailed they are with services and how they offer transportation if needed! I really liked how they do a full vehicle walk through inspection.

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Google Jul 19, 2024

Everything went well. My only critique would be that it would be helpful to have a more accurate estimate of time for repair. Giving a blanket estimate of 4 hrs and then doing the work in 1 hr makes it hard to plan for the day if you plan to wait on site.

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Google Jul 19, 2024

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Google Jul 17, 2024

My Corvette was diagnosed and fixed in a timely manner.

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Google Jul 13, 2024

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Google Jul 11, 2024

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Google Jul 11, 2024

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Google Jul 10, 2024

Always great service.

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Google Jul 10, 2024

Zeke was very nice & thorough.

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Google Jul 2, 2024

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Google Jun 30, 2024

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Google Jun 28, 2024

They had a great attitude.

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Google Jun 28, 2024

Everything went fairly quick and smooth. No complaints at all.

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DealerRater Jun 26, 2024

I brought my GMC work truck to the service department, needing help. The staff listened to what I needed and responded immediately. I live 150 miles away from Moses Lake, and own 2 Duramax. I don’t get this level of service from the dealership I bought my trucks from. I wish I lived closer. What did they fix? A franchise oil change company didn’t install the seal on my oil filter cap correctly, almost ruined my engine, their mechanic corrected the problem in minutes, didn’t charge me, total time on site less than 15 minutes. I wish I lived closer

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Google Jun 26, 2024

I brought my GMC work truck to the service department, needing help. The staff listened to what I needed and responded immediately. I live 150 miles away from Moses Lake, and own 2 Duramax. I don’t get this level of service from the dealership I bought my trucks from. I wish I lived closer. What did they fix? A franchise oil change company didn’t install the seal on my oil filter cap correctly, almost ruined my engine, their mechanic corrected the problem in minutes, didn’t charge me, total time on site less than 15 minutes. I wish I lived closer

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Google Jun 21, 2024

Very friendly service, but I was told we had a complimentary service for our first oil change, got home to find a text explaining that no we didn’t get a complimentary service i then needed to drive back in to pay for the oil change because paying by card over the phone would cost me another 3%, and I was then paying for 3 services for $299. It just horribly inconvenient.

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Google Jun 18, 2024

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Google Jun 11, 2024

Thank you for fixing my suv. Customer service was great, quick, efficient

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Google Jun 7, 2024

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Google Jun 7, 2024

Holy Cow. Our service rep was fantastic. Clone that guy or just let him breed and hire his kids. So I am an 85 year old man with bad eyes. I came in the first day to have him explain all of my heater/air conditioning stuff. He did. I actually understood everything Next, day two. Daughter in law with 6 month old baby has a brake light burned out. She is too busy to do anything. So I drove in without an appointment and luckily the same guy shows up. Sorry I don't remember his name. He is kind of ...

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Google Jun 7, 2024

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Google Jun 7, 2024

Really good job. Professional and polite.

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Google Jun 6, 2024

Staff was very friendly and talkative. Great experience with everything. The Shuttle was top notch also.

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Google Jun 5, 2024

Bud Clary Chevrolet is a great place to service your vehicle. Esgar was a great help with making sure you get everything i wanted done. They are super friendly and it's a great environment to be in.

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Google Jun 1, 2024

From the moment I initially contacted them via email this was by far the best car buying experience I've had. Their staff is quick to respond, friendly, informative, and helpful instead of pushy. Sam was great she helped go over my options, offered alternatives to having me make the 3.5hr drive to their dealership, and made the buying process as easy as possible. Despite being off the day I could come in she had everything all set up with Jess who was super friendly, listened to my concerns, and got all my requests taken care of in a timely ...

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Google Jun 1, 2024

Got us in right away and took great care of our vehicle.

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Google May 25, 2024

Awesome service by Ezequiel and Esgar very professional customer care!! Thanks again

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Google May 23, 2024

Zeke was great and overall experience was as expected. Dropped off my vehicle for service and it was ready as expected.

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Google May 21, 2024

Excellent customer service

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Google May 15, 2024

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Google May 14, 2024

Very professional and courteous took care of my car and thank you

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Google May 11, 2024

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DealerRater May 2, 2024

Jeremy was very helpful and patient. He didn’t try to hard sell us, just answered all of our questions.

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Google Mar 30, 2024

Best experience I’ve had at a dealership. Highly recommend for anyone looking for a new/used vehicle. I want to give a shoutout to Kevin Vasquez for all his effort to help me find the right vehicle for me! Also, I want to thank Kevin Koker for his amazing customer service and having such a great team. Appreciate you guys!


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